Contact Us

Email support@example.com or use the form below. We aim to reply within one business day.

Tell us these things and we can answer in one reply

• Your printer model — the full name from the label, including any suffix letters.
• Your order number, if it concerns an order.
• The exact wording of any message on the printer's display, if something will not print.
• A photo, if something arrived damaged or the print quality is wrong. It is worth more than any description.

You may not need us

• Which cartridge fits — Find your printer or the Compatibility Guide.
• Where your order is — Track my order.
• The printer will not recognize a new cartridge — the recognition steps on the installation page solve most cases.
• Returns, shipping and warranty — Return Policy, Shipping Policy, Warranty.
• Everything else — Help Center.

Business and bulk inquiries

Offices, schools and print rooms: HPEORTONER for Business.